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Policy Expert Reviews

4.7 Rating 20,221 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,221 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very straight forward & quick and very good value
Helpful Report
Posted 3 years ago
Very straight forward & quick and very good value
Helpful Report
Posted 3 years ago
I was with Policy Expert a year ago then moved to another provider because they offered a cheaper policy. However I'm back with Policy Expert because they provide a better more personable service.
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Posted 3 years ago
Easy to sign up, quick process
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Posted 3 years ago
Policy Expert offers the best insurance plan for our situation with all the essentials covered. The application process is easy to follow and we got instant approval of the insurance with the confirmation received within half an hour.
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Posted 3 years ago
Easy to navigate the site and good policy covering what’s needed
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Posted 3 years ago
Good prompt service
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Posted 3 years ago
Good prompt service
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Posted 3 years ago
Good prompt service
Helpful Report
Posted 3 years ago
Good prompt service
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Posted 3 years ago
Good prompt service
Helpful Report
Posted 3 years ago
Very easy to set up an insurance plan that suited my needs. Electronic signature required which is simple to do and instant access to policy
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Posted 3 years ago
Good prompt service
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Posted 3 years ago
olicy easy to set up on line - and I don't do On Line!!!!!
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Posted 3 years ago
Quick and easy to get policy cover. Good level of cover with legal expenses included automatically. Here's hoping I never need it!
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Posted 3 years ago
Comprehensive cover for a good price. Have not had to make a claim ,so cannot comment on service
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Posted 3 years ago
Quick and easy to buy
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Posted 3 years ago
This policy cannot be beaten on price, my insurance cost this year is down from £254 to £103. That is remarkable. All the necessary elements of my policy are included. I’m very impressed with my purchase this year. Thank you Policy Expert!
Helpful Report
Posted 3 years ago
Nicely designed site and easy to use. Competitive price result. But a little difficulty determining which options had to be selected in order to qualify for higher rate of Quidco cashback, which turned out not to be appropriate in my case anyway.
Helpful Report
Posted 3 years ago
This policy cannot be beaten on price, my insurance cost this year is down from £254 to £103. That is remarkable. All the necessary elements of my policy are included. I’m very impressed with my purchase this year. Thank you Policy Expert!
Helpful Report
Posted 3 years ago
Policy Expert is rated 4.7 based on 20,221 reviews