Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,221 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,221 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straight forward & quick and very good value”

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Posted 3 years ago

“Very straight forward & quick and very good value”

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Posted 3 years ago

“I was with Policy Expert a year ago then moved to another provider because they offered a cheaper policy. However I'm back with Policy Expert because they provide a better more personable service.”

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Posted 3 years ago

“Easy to sign up, quick process”

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Posted 3 years ago

“Policy Expert offers the best insurance plan for our situation with all the essentials covered. The application process is easy to follow and we got instant approval of the insurance with the confirmation received within half an hour.”

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Posted 3 years ago

“Easy to navigate the site and good policy covering what’s needed”

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Posted 3 years ago

“Good prompt service”

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Posted 3 years ago

“Good prompt service”

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Posted 3 years ago

“Good prompt service”

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Posted 3 years ago

“Good prompt service”

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Posted 3 years ago

“Good prompt service”

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Posted 3 years ago

“Very easy to set up an insurance plan that suited my needs. Electronic signature required which is simple to do and instant access to policy”

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Posted 3 years ago

“Good prompt service”

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Posted 3 years ago

“olicy easy to set up on line - and I don't do On Line!!!!!”

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Posted 3 years ago

“Quick and easy to get policy cover. Good level of cover with legal expenses included automatically. Here's hoping I never need it!”

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Posted 3 years ago

“Comprehensive cover for a good price. Have not had to make a claim ,so cannot comment on service”

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Posted 3 years ago

“Quick and easy to buy”

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Posted 3 years ago

“This policy cannot be beaten on price, my insurance cost this year is down from £254 to £103. That is remarkable. All the necessary elements of my policy are included. I’m very impressed with my purchase this year. Thank you Policy Expert!”

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Posted 3 years ago

“Nicely designed site and easy to use. Competitive price result. But a little difficulty determining which options had to be selected in order to qualify for higher rate of Quidco cashback, which turned out not to be appropriate in my case anyway.”