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Policy Expert Reviews

4.7 Rating 20,220 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,220 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
This is the second policy purchased within minutes, they seem to offer everything we require at a reasonable cost
Helpful Report
Posted 3 years ago
Changing my home insurance to Policy Expert was easy and straightforward and I got it at a great price through Compare the Market. My only complaint would be that I prefer my policy documents to be sent through the post rather than via email, as I find a paper copy easier to refer to.
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Posted 3 years ago
Cheapest quote out there
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Posted 3 years ago
Quick and easy to set up and good competitive price
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Posted 3 years ago
New to this company .good value for my money as I have never had a claim in my life and hope to keep it that way it’s piece of mind
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Posted 3 years ago
Online application suddenly crashed and referred me to a customer advisor by telephoning. Very helpful lady, polite and calm. Took quite a long time as she had to read out all the terms & conditions, but we got there in the end, and pleased with the price. Only downside was the "upselling" attempts to sell me unwanted upgrades to legal expences/keys/ etc.
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Posted 3 years ago
all inclusive and best price
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Posted 3 years ago
Easy to do. Also good value for money
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Posted 3 years ago
Stress free service
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Posted 3 years ago
Quick and easy process
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Posted 3 years ago
Good value and easy to deal with
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Posted 3 years ago
Excellent cover that we needed.
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Posted 3 years ago
All good getting the quote, accepting and paying (of course!)--not so good when trying to get in touch with a query.
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Posted 3 years ago
Have not yet needed to make a claim, but the process of taking out the policy was very straightforward. Website user-friendly and very competitive premiums - no complaints so far!
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Posted 3 years ago
Easy to run a quote and a great price for the policy.
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Posted 3 years ago
Good value for our insurance requirements.
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Posted 3 years ago
Seems fine.
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Posted 3 years ago
Have had no bother going my insurance online all been very simple
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Posted 3 years ago
Great staff. Brilliant communication and support offered.
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Posted 3 years ago
Easy to complete and understand online with competitive price.
Helpful Report
Posted 3 years ago
Policy Expert is rated 4.7 based on 20,220 reviews