Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,408 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,408 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First timer with policy expert and so far the cost was better than other companies I compared to for house & content insurance. Navigating through the site was easy and clear to understand. The only thing I would say is after set up of my registration I’ve struggled to locate the agreement to docusign on the site.”

Helpful Report

Posted 4 years ago

“The process was quick and simple. Only a 4 star as I have yet to make claim (and hopefully will not need to), so do not know that side.”

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Posted 4 years ago

“Good price for me.”

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Posted 4 years ago

“Easy to understand the wording and not full of complicated confusing disclaimers”

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Posted 4 years ago

“Very helpful and always willing to find the best solution”

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Posted 4 years ago

“Great policy. Wording was a little confusing and had to re-read before it sunk in what I had on my policy other than that a great policy easy to set up without any hassle”

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Posted 4 years ago

“Excellent value for money. Has everything you’d expect of a much higher insurance premium and more.”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“Good range of cover and competitive price. As it was Friday I tried to phone, but office had closed at lunchtime as it was New Years Eve, I then emailed and a reply is awaited.”

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Posted 4 years ago

“Policy is just starting but it came well recommended”

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Posted 4 years ago

“Great value policy cover - ease of application - swift send of policy docs.”

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Posted 4 years ago

“Simple and easy.”

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Posted 4 years ago

“Cheapest and best value home insurer on the internet. I hope their customer service and payout will be as good if I need to use them in the future. I hope I do not need to find out. 8-))”

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Posted 4 years ago

“Seems like good value for money but hopefully not going to find out how efficient this insurance is paying out when it matters. Offers more for money than any other”

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Posted 4 years ago

“Well priced easy to sign up.”

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Posted 4 years ago

“Well priced easy to sign up.”

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Posted 4 years ago

“Easy to use website”

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Posted 4 years ago

“Smooth service.”

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Posted 4 years ago

“Happy with how easy it was to arrange the insurance. And how quick all the documents came through”

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Posted 4 years ago

“I am happy to receive a competitive home insurance offer”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,408 reviews