Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,219 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to obtain insurance”

Helpful Report

Posted 3 years ago

“Super-helpful and knowledgeable adviser on the phone when trying to buy the policy. Good value premium if you can make do with a higher accidental damage excess and not "new for old" in some areas of cover.”

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Posted 3 years ago

“Efficient”

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Posted 3 years ago

“Quick and simple too get a quote and easy implementation”

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Posted 3 years ago

“Great competitive pricing.”

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Posted 3 years ago

“Very good service but did not offer to send documents by post, and spent a lot of time trying to sell other products to me”

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Posted 3 years ago

“Quick and easy completion of quote and transaction.”

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Posted 3 years ago

“Great price great value.”

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Posted 3 years ago

“Quick, clear descriptions and good easy access to documents. I'm a new customer and everything seems good, especially the competitive price. It's not five stars because I'm new and there's nothing else to judge them on yet!”

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Posted 3 years ago

“Great competitive pricing.”

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Posted 3 years ago

“I went with you earlier this year and are moving house so I’m taking you with me”

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Posted 3 years ago

“Very easy to order policy and download the relevant documents.”

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Posted 3 years ago

“I’ve been with policy expert in the past and found them very good but as with all insurance companies the customers aren’t rewarded for there loyalty and have to look for better deals .”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“An easy, online application process”

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Posted 3 years ago

“Easy and simple to set up the policy. However check the prices match at checkout!”

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Posted 3 years ago

“Clear and straightforward process to take out a new policy. Documents set out cover level clearly.”

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Posted 3 years ago

“Competitive quote, easy process . Hopefully this is a good indication of any future experiences with them”

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Posted 3 years ago

“Very easy process and excellent cover for the price”

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Posted 3 years ago

“Easy to navigate the site and good policy covering what’s needed”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,219 reviews