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Policy Expert Reviews

4.7 Rating 20,219 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,219 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Pretty straight forward
Helpful Report
Posted 3 years ago
I have just taken out a combined building and contents policy and am impressed with the extent of cover provided for a very competitive premium and low excess
Helpful Report
Posted 3 years ago
I have just taken out a combined building and contents policy and am impressed with the extent of cover provided for a very competitive premium and low excess
Helpful Report
Posted 3 years ago
Very easy to purchase home insurance. Will definitely use again.
Helpful Report
Posted 3 years ago
Seems to do what it says. Cheapest picy for me.
Helpful Report
Posted 3 years ago
Good, efficient service
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Posted 3 years ago
Fairly straight forward to get home insurance and documents were sent over quickly.
Helpful Report
Posted 3 years ago
Fairly straight forward to get home insurance and documents were sent over quickly.
Helpful Report
Posted 3 years ago
Good price and quick process
Helpful Report
Posted 3 years ago
Very easy to set up online and purchase. Best price I could fine after searching around for home insurance.
Helpful Report
Posted 3 years ago
Only just joined. But all straight forward and adequate communication and speed of set up it appears
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Posted 3 years ago
It was easy to buy.
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Posted 3 years ago
Quick, simple and easy to use together with excellent value.
Helpful Report
Posted 3 years ago
Quick, simple and easy to use together with excellent value.
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Posted 3 years ago
Super efficient and affordable
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Posted 3 years ago
Super efficient and affordable
Helpful Report
Posted 3 years ago
Super efficient and affordable
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Posted 3 years ago
Fine andsimple
Helpful Report
Posted 3 years ago
First timer with policy expert and so far the cost was better than other companies I compared to for house & content insurance. Navigating through the site was easy and clear to understand. The only thing I would say is after set up of my registration I’ve struggled to locate the agreement to docusign on the site.
Helpful Report
Posted 3 years ago
The process was quick and simple. Only a 4 star as I have yet to make claim (and hopefully will not need to), so do not know that side.
Helpful Report
Posted 3 years ago
Policy Expert is rated 4.7 based on 20,219 reviews