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Policy Expert Reviews

4.7 Rating 20,221 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,221 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
good price easy set up
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Posted 3 years ago
Easy to apply online
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Posted 3 years ago
Easy to use.
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Posted 3 years ago
I have just purchased the home insurance policy from Policy Expert. Overall experience with the customer service team is good.
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Posted 3 years ago
Very competitive price and easy process overall
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Posted 3 years ago
I’ve only taken out a new policy, so far so good!
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Posted 3 years ago
I’ve only taken out a new policy, so far so good!
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Posted 3 years ago
I was a little confused, but I got sorted.
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Posted 3 years ago
Very good service, no complaints. 😀
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Posted 3 years ago
Very good to deal with. Know what i wanted
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Posted 3 years ago
Always used AXA but charge this time round was excessive for similar cover.
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Posted 3 years ago
Easy to arrange policy and very good price
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Posted 3 years ago
Always used AXA but charge this time round was excessive for similar cover.
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Posted 3 years ago
Very easy service to use and great all round cover!
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Posted 3 years ago
Great price & lots of features not included in my last policy
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Posted 3 years ago
It was the most affordable quote I got. Really easy to apply
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Posted 3 years ago
Quick and simple to apply for a quote. Very good value and all documents sent through straight away. Cannot fault.
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Posted 3 years ago
Policy was priced well, and the process was easy. Good reviews led me to trying the Policy Experts for my House insurance. Proof will be in the eating as they say?.
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Posted 3 years ago
Easy to use web site. Great price. Only 4 stars as I would like to be able to add some extras to the policy without jumping to the next price level. Other than that everything was excellent. Hopefully their customer service will be as good if I am unfortunate enough to have to make a claim.
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Posted 3 years ago
Very pleased with policy and the response I received via emails
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Posted 3 years ago
Policy Expert is rated 4.7 based on 20,221 reviews