Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time with them, time will tell how good they are...”

Helpful Report

Posted 1 year ago

“Covered everything I needed plus a couple of things I didn't need”

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Posted 1 year ago

“Policy details were easy to complete, great price....a huge £150cheaper ....than my current provider who I have been with for the last 2 x years....AND it included HOME Legal at NO extra cost....so all looks good on paper”

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Posted 1 year ago

“Setting up was good and a better price with more cover than existing insurance- remains to be seen how they deal with any claims.”

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Posted 1 year ago

“Simple and easy, helpful and friendly. I just moved to Policy Expert and so far they’ve been brilliant. It was really easy to get a quote and, crucially, understand exactly what I’m paying for. I’ve yet to make a claim, but if I ever have to, hopefully they’ll be just as great as they were when introducing me as a customer!”

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Posted 1 year ago

“Was straight forward getting a quote, selecting all the specifics I wanted and paying for policy, not much more you could want.”

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Posted 1 year ago

“Seem to have good priced cover for what you get in the package.”

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Posted 1 year ago

“It was a really easy process and a very good rate”

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Posted 1 year ago

“Easy to input and buy. Saves time and the log in account is easy to see your documents”

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Posted 1 year ago

“easy to access clearly written cover guidance and good price”

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Posted 1 year ago

“Very easy to set up”

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Posted 1 year ago

“Easy to find the ideal cover for my property and very competitive price .”

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Posted 1 year ago

“Competitive price with the desired insurance package. Easy to complete the purchasing”

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Posted 1 year ago

“Good price but be mindful of what features are included vs not included in the policy”

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Posted 1 year ago

“Just taken out a new home policy. Very pleased with the price and service. Used the online chat service with a query, helpful staff and email copy of the conversation sent for confirmation. 4 stars at present as not needed to make a claim so unable to comment on this.”

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Posted 1 year ago

“Good value for money”

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Posted 1 year ago

“The online instructions were easy to follow with the pricing right”

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Posted 1 year ago

“Very quick and easy to apply, fair price”

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Posted 1 year ago

“So far so good.”

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Posted 1 year ago

“The person on the phone when I rang to ask further Questains following payment on the web was very helpful with my queries.”

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Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews