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Policy Expert Reviews

4.7 Rating 19,560 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

4.7

Based on 19,560 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 13th February 2023

Policy Expert 5 star review on 29th January 2023

Policy Expert 5 star review on 29th January 2023

Policy Expert 5 star review on 8th December 2022

Policy Expert 5 star review on 25th November 2022

Policy Expert 5 star review on 11th June 2022

Policy Expert 5 star review on 9th March 2022

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came in cheaper than last year and cheaper than all comparison sites, worth checking these guys out, and ladies of course lol.”

Posted 1 year ago

“Easy to understand policy no hidden clauses! Covers my needs perfectly ,easy to apply and quick to sent out documents etc . Would recommend”

Posted 1 year ago

“This is the second year we have used this company. Competitive prices. Friendly, helpful staff. Haven't had to make a claim though.”

Posted 1 year ago

“Great price, straightforward quoting system and an overall great experience. Highly recommended.”

Posted 1 year ago

“It was easy to try and get everything that you wanted. No hassles when looking at excess. Very friendly.”

Posted 1 year ago

“Good and easy to use website ,which gave a better price than my existing agent who I had been with for years”

Posted 1 year ago

“Home insurance is something we all buy but hope we'll never have to use so writing a review on an insurance policy is impossible without being in that awful situation, however, the procedure for application for this policy was one of the easiest I have ever encountered, the app is very simple and straightforward to use and the questions are equally easy, the prices quoted are very competitive and the whole process takes just a few minutes .”

Posted 1 year ago

“Home insurance is something we all buy but hope we'll never have to use so writing a review on an insurance policy is impossible without being in that awful situation, however, the procedure for application for this policy was one of the easiest I have ever encountered, the app is very simple and straightforward to use and the questions are equally easy, the prices quoted are very competitive and the whole process takes just a few minutes .”

Posted 1 year ago

“Excellent and speedy customer service from Policy Expert. Nothing to complain about, but 5 stars? Let's wait to see how things go. This is only the beginning, but if it's an indicator of things to come, then 6 stats will not be out of place.”

Posted 1 year ago

“Good easy simple quote given, also one of the best prices out of many b”

Posted 1 year ago

“I can only comment on the enrollment process as I'm new to this insurer but it was very straightforward and tye information is very clear.”

Posted 1 year ago

“Easy to follow website, made life easy. Very good.”

Posted 1 year ago

“one of the cheapest quotes but they do not seem to cut on cover. Spoke to them direct and were very helpful as we are in a flood area. i have only given 4 because unless you have to claim you dont really know how good they are.”

Posted 1 year ago

“Quick and easy”

Posted 1 year ago

“Rang saying that I was unhappy with the renewal price and they came up with a better price that I was happy with”

Posted 1 year ago

“Easy to purchase and good price. Yet to claim so cannot comment on that process.”

Posted 1 year ago

“There was no effort to try and match my renewal price to a better deal I found online, had this been done, I would have stuck with policy expert. Otherwise I am satisfied with my previous policy”

Posted 1 year ago

“The insurance covers all my needs. No fuss in applying for insurance coverage and a realistic price.”

Posted 1 year ago

“Only just purchased at a very good price in comparison with other quotes received. Policy hasn’t started yet hence not giving 5 stars as not used or had to contact company”

Posted 1 year ago

“Just bought this. Seems like a decent product.”

Posted 1 year ago

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Policy Expert is rated 4.7 based on 19,560 reviews