Ms B
You were aware the email address you held for my was no longer unavailable , you still continued re newing my police without my consent. Is this legal .? After aconversation with a member of your staff I agreed to renew my policy , then being told I’ve to wait three days before the initial payment to be paid back into my bank account. Luckily there were sufficient funds in my account to enable me to do this. This has never happened to me before. I’ve stressed I do not want money taken from my bank account then this policy is due for renewal this time next year.
4 years ago
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