My house was burgled on 10th March. I walked in with my 3 young children to a trashed house and my jewellery was taken. The police arrived and the necessary investigation was conducted. I Policy Expert contacted me and advised that as there was no forced entry and no violence and I was entitled to nothing. The burglars came through my sons window and because there was no damage I was told my claim would not be persued. So my question to them was if “I was sitting in my back garden and left my windows open on a very hot day and a burglar came though the front with no forced entry and no violence towards me took place and my possessions were taken” would my claim still not be accepted and there answer was yes. I work 2 jobs, pay my bills, taxes, mortgage, raise my kids and am a law abiding citizen and for what, to be told “sorry we can’t do nothing about it because your windows were not smashed or you we not beaten up. Do not under any circumstances use this unprofessional company. They have no empathy, are rude and basically just want your payments every month and read you out your terms and conditions when you put a claim in to get rid of you. I hope one day the owners of this company will feel the loss and pain that me and my kids have had to endure. To be frank I hope there company rots in hell.