Here is My Problem with Policy Expert. My Debit Card Was Recently Renewed and I Received an E Mail From You Saying that the Policy Couldn't Be renewed Autmaticaly as in Previous Years due to the Card Number on your File not Responding. I Imediately Called your Office and Tried to Give my new Debit Card Number and Was then Subjected to a 25 Min Tirade of Questions and Terms and Conditions that I PAID FOR ON MY MOBILE. When all that was Riquired was my New Debit Card Number. I tried to Explain the Reason I Had Made the Call But the Rep I Spoke to just wouldn't stop Talking. Which in My Opinion is Not Customer Friendly. You Got My Payment and Renewal of The Policy But if That Happens again Next Year I Won't Renew the Policy.
5 years ago
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