Absoluty shocking service. Don't be fooled by the low premiums. When you have to make a claim this company will find all the excuses under the sun to deny the claim. Their number they advised to make a claim is wrong too. Totally disappointed ok my claim was denied. But to be told by a customer service agent. Its like righting off a car , you wouldnt claim for a bald tyre. I wanted my policy cancelled, they replied with £25.00 fee. So I ask them to let me know what the total refund would be so I can make a desision to carry out my term or leave. But they decided to cancel. A customer is not always right but does deserve an explanation when asked questions not a sarcastic reply.