Exceptionally uncompetitive. With only a short time searching for a policy found one for £151 including exceptional home emergency cover as alternative. Unfortunately this was for my elderly father, aged 85 would is deaf with hearing aids and your company contacted him directly. I listed my email as contact as everything needs to be discussed and arranged for him. However, My brother seeing the notice, renewed this policy for him as didn’t have time to do research and was not aware we had found alternatives. We do not live in same location therefore unaware of the more competitive policy. There is £70 difference which is absolutely ridiculous and why I have made a complaint .mrs Watt