Absolute joke, Policy Expert and Trinity claims should be ashamed of themselves. I took out a home insurance policy after seeing an advert, however when it came to making a NON FAULT CLAIM I was treated as though I was at fault by Trinity claims and their contractor Westone Housing Ltd of Peterborough (who frankly were as incompetent as it gets). There is a lot of detail as to why Trinity Claims are a joke however, after going back and forth for months I approached the third parties insurer NIG who immediately went about resolving the issue and luckily settled within 2 weeks. Warning AVOID Policy Expert, Trinity Claims and Westone Housing Ltd of Peterborough at all costs.