Very poor customer service, they cancelled my insurance as said they hadn't received my documents. When I provided them with the details of the email I sent containing all thid information they had requested they simply said oh yes we've got it we just hadn't moved it over. Extremely disappointing. When I was told my insurance wouldn't be cancelled i asked for written confirmation of this, just as they had provided telling me it was cancelled, I was told that this wasn't possible and I just had to wait and call back to confirm.
7 years ago
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