Error on their end resulted in my policy being cancelled with 3 weeks left on policy.
Complaint made,apology given but lost out on my no claims discount for the year.
Although apology given,today I received an email to tell me I’m being charged a cancellation fee for the policy they cancelled.
Awful customer service and zero communication between themselves.
7 months ago
Principal Insurance Limited has a
4.0
average rating
from
385
reviews
