Wanted me to pay a cancellation fee but without being able to confirm how much the pro-rata rebate would be... How could I make an informed decision with only 1/2 the information?
I wasn't bothered about the rebate as such as there was only 6 weeks remaining on the policy but I did want a NCD certificate which they refused to issue until I paid the £53 cancellation fee..
I realise the cancellation fee is in the T&Cs but how can they not provide the rebate amount at the same time?
7 years ago
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