The claim department assistants do not know what to do, or they do not have the necessary information to provide a good service. First I ve got a wrong phone number to interesting about my claim, than they did not send my details to the car collection company. Third, when I asked them about it, they said they sent it again but its never arrived. I spent hours on the phone. Miss information,administrative mistakes and communication barrier between the parties. I am not sure the assistants know when and who to call, if they need to do it.
6 years ago
Privilege has a
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592
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