After waiting an hour and fifteen minutes on the phone l was at last put through to a consultant. She explained that the key document which I should have had by now has not in fact been sent. It 's all down to an IT problem, she explained, and did not know when it would be resolved and hence when the document would be sent. Without it I cannot receive my monies. Cleary this is not acceptable. Is prudential in financial trouble?
3 years ago
Prudential has a
1.3
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