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Prudential Reviews

1.3 Rating 277 Reviews
7 %
of reviewers recommend Prudential
1.3
Based on 277 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5

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Tried to login and change beneficiary. Website wo UI of not allow it. Talked to a person and they forced me to fill out a form and fax it back. Could not accept digital upload. Ridiculous. Them Prudentials online firm would not save. After multiple attempts over 7 days, the confirmation letter was not correct. Talking to customer service is useless and forget about a supervisor. Their only answer is more forms and the response is no, we cannot do that. Unbelievable.
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Posted 1 hour ago
A disgrace of a company. They must pay off the right people to keep their worthlessness from being investigated on a federal level.
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Posted 8 hours ago
My mother in law has long term care with them. They are the most difficult company to work with. Can only file claims by US mail or fax then they forced us to do ACH and are now denying claims stating the forms are incomplete. The forms were not incomplete. They are now 2 months behind on reimbursements and we have followed their rules and jumped through hoops getting a new account setup for the ACH transfers. If a company can deposit funds they can also take funds. Who is their right mind would grant access to a main account? Think long and hard before you do business with Prudential.
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Posted 3 days ago
The Prudential phone number that handles the phone calls are not honest because my mother asked if there is a Prudential office where she can come and speak to somebody in person and they told her that the only office they had was located in New Jersey. My mom always needs an interpreter and everytime they put the interpreter they disconnected her phone calls. I found a Prudential office located in Miami. I would not recommend Prudential business to anyone. Their service attention and courtesy towards their clients wether is by phone or in person they are not willing to keep the client the kindness and attention needed poor service.
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Posted 1 week ago
Our Mother passed & we filed a claim for her policy. 7 months later we still can not get the policy paid out. Every time we talk with someone on the phone they have something different to say. Going in circle for months now. I would NEVER recommend Prudential to ANYONE
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Posted 3 weeks ago
I regret using this broker for my investments and placing my trust in them. If I hadn't sought for help, I would have made a grave mistake. My involvement with COVSECLTD.COM was crucial to getting my money back. If you find yourself in a similar situation, I suggest contacting them.
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Posted 3 weeks ago
I strongly caution others against investing with this company, as entrusting them with my funds was one of my most regrettable decisions. After investing my savings, I fell victim to their deceitful tactics, and they continually demanded additional payments for taxes in order to access my funds, all to no avail. I ultimately sought assistance from the team at COVSECLTD •com, who worked diligently to track down these fraudsters and recover my lost funds. Their dedicated experts were instrumental in helping me reclaim what was rightfully mine.
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Posted 3 weeks ago
What a scam! Denied my accident claim on my fractured foot! I provided all the documentation they asked for and so did the doctor and They came up with every bs excuse to deny it! But they make sure to take that biweekly payment though! Never again! I wish I had of read reviews before signing up with them! Seems like a common occurrence which is sad! Don’t know how they’re still in business! DO NOT USE THIS COMPANY!! Zero stars!
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Posted 1 month ago
My husband died quite unexpectedly of a massive heart attack He worked at Fed ex, he had a life insurance policy with prudential through the company We have 2 children that were in high school at the time and bound for college The policy was for 100,000 I didn’t receive a penny of it They said he didn’t disclose he had high blood pressure on his application Though my husband worked at Fed ex 10 years he signed up for said policy a little less than 2 years before his death, that’s how they wrangled out of paying out, there is a 2 year clause where prudential can fight to not pay Was truly devastating to us
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Posted 1 month ago
My son was injured and they denied his claim as if he injured himself on purpose. They have no problem taking your premium but aproblem paying a legit claim. Don't waste your money. they're a scam.
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Posted 1 month ago
I regret not being able to assign 0 stars because they don’t deserve 1 star I have had many dealing with insurance claims and various insurance matters with a number of different companies. I have never felt so crapped on. I have also never tried to liquidate a life insurance policy and found this process to be exhausting with Prudential My first phone call with them regarding this was July 30 and as of today October 22 I still have not received the proceeds. A gentleman in a local branch, DJM, seems able to help but I’ll believe it if I ever receive the check Totally disgusting
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Posted 1 month ago
Only a select few experienced hackers may possess the specialized knowledge and abilities needed to retrieve lost Bitcoin. Even though there are a ton of recovery websites out there, you should proceed with caution because 80 percent of them are run by scammers that pretend to be trustworthy websites. Instead, you should look for a reliable hacker that can help you get your money back, like RecoveryHacker101. I lost $136k in Bitcoin mining, but they were able to get it back. you can be reached via email at recoveryhacker101[at]gmail[dot]com.
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Posted 1 month ago
I look back and I think about how i had to cope with depression for a little over 2 months. I invested in a big scam investment platform that promised me financial security but in the end almost ruined my life. I was totally helpless and didn’t know what to do, i mean i invested a huge chunk from my life savings and they took everything from me and even made me pay more. I eventually got in touch with a recovery firm after i explained to my friend when i couldn’t keep it to myself anymore. I eventually got everything i lost even though the process wasn’t an easy one, I got my loss back. Every bit of it! If you find yourself in this situation, the first advice I’ll give is that you just don’t let this make your life miserable. I only had to  pay him 5% for his recovery charge service before he was able to recover back my money You can get what you lost back without any stress from your end. Send a mail to this alexivictimhelps @ mail . com and they will hopefully help you fix the mistake you made just as they fixed mine.
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Posted 1 month ago
Everything is so slow, terrible customer service. Even sending a edoc for signature they need two to three working days to prepare! So inefficient! And after that some more working days to process... Unbelievable how slow they are!!!
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Posted 1 month ago
Avoid any financial hazards by avoiding the area. They adamantly call for increased investment, citing market trends. I declined and asked for a return of my initial investment, and they severed contact with me. I never got my money back. I have documentation showing that my funds and communications were stopped, but MR lilo__grace__75_( AT )_gmail_._com ) was able to return all of my profits to me in a couple of days. You could try them out. whatsapp:+1=(60 5)=691=46=12
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Posted 2 months ago
Avoid any financial hazards by avoiding the area. They adamantly call for increased investment, citing market trends. I declined and asked for a return of my initial investment, and they severed contact with me. I never got my money back. I have documentation showing that my funds and communications were stopped, but MR lilo__grace__75_( AT )_gmail_._com ) was able to return all of my profits to me in a couple of days. You could try them out. whatsapp:+1=(60 5)=691=46=12
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Posted 2 months ago
The recovery of lost Bitcoin may necessitate individual hacking skills and expertise that are only possessed by a small number of professional hackers. Although there are numerous recovery websites available, it is crucial to exercise caution, as 99 percent of them are operated by fraudsters who attempt to pass themselves off as legitimate sites. Rather, it is advisable to locate a reputable hacker, such as ExpressHacker99, who can assist you in reclaiming your funds. They were able to retrieve $126k in BTC that I had lost due to bitcoin mining. You may contact Judas by sending an email to expresshacker99[at]gmail[dot]com or by messaging him on Telegram at (btcblueprint).
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Posted 2 months ago
I got involve trading with the company, my total asset was withheld for no reason, I couldn’t get my funds, I had to file a case report to lilo grace a well known recovery specialist who help in recovering back all scammed or withheld crypto from any scam companies provided you have the legal information regarding your trade, she was able to restore all my asset .get in touch with Email:: lilo__grace__75_( @ )_gmail_._com ) or whatsapp:+1-( 6-05 )-69-1--46-12
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Posted 2 months ago
It was a horrible situation, but I was recently duped by a prudential. Even though I made an effort to engage with the police and my lawyers to find a solution, I still felt frustrated and helpless. However, after I found A=I=X=A=L=T=D. COM, everything changed for the better. Their exceptional expertise and dedication made it possible for me to receive my money back. I am extremely grateful for their assistance in resolving this terrible circumstance. Their professionalism and commitment to their patients are very admirable. I wholeheartedly recommend them to anyone who has fallen prey to fraud and is searching for reliable assistance.
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Posted 2 months ago
I had the worst experience with a Pruco self IRA there fees to open and close are excessive $400 to onen an account and $200 to close as well as horrible customer service
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Posted 2 months ago
Prudential is rated 1.3 based on 277 reviews