Shocking. I first asked them, after an hour waiting on the phone, to withdraw my pension. That was on 15th January 2021. I was assured that I would receive the paperwork at the latest by 18th February. Here I am, 10th May, almost four months later, my complaints acknowledged once but not acted upon, my recorded-delivery complaint to the CEO unacknowledged. Appalling, truly appalling...
3 years ago
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