Get passed around over the phone, then have to do security checks all over again!
My premium has gone but thought I would stop with them as made a claim for a smashed phone screen without having to pay excess.
Tried to make a claim for another smashed phone but my excess has changed to £250 so not worth it as screen is less than that.
I should have read my new policy details so partly my fault but will not go with them again. Rubbish!
6 years ago
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