Prudential, there is nothing good to be said about this company or its group or holdings or subsidiaries. Take notice others like you in huge numbers in countries around the world were never paid their pensions as well. Its called fraud and deception, but the prudential name is now tainted with the word corruption, as well. So do not become victim of Prudential the Insurer. Warning it changes its name like we change our socks and is a Government protected insurer. So don't waste your time with the Ombudsman it has no legal power to enforce anything including payment and is funded by Prudential. The Financial Conduct Authority are helpful and funded by Prudential as well. You could write to the HM Treasury to complain, good luck with this, that's if you get a reply from anyone with a name or with a reference number or a signature. Hopefully Prudential wont be the cause of the next financial crash?