Anonymous
Have been trying to access my pension account but forgot my password,so was locked out of it.As instructed have tried ringing customer services for past 3 weeks, actually managed to speak to somebody on one occasion who took my details for a callback but never heard a thing.I cannot afford to keep ringing up as it costs a fortune.I understand current situation but still very poor service.
3 years ago
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Prudential has a 1.3 average rating from 202 reviews

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