I called to ask why my credit card statement had been charged twice on the same day for my new policy. The person who could resolve the problem was apparently at lunch (one person to handle accounts?) but I was promised a called back as soon as he/she returned. No call materialized.
I sorted the problem myself when I saw that a credit had been paid some days after the initial error. Not impressed - I just hope I never need to make a claim.
6 years ago
Quoteline Direct has a
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