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Quoteline Direct Reviews

2.8 Rating 242 Reviews
45 %
of reviewers recommend Quoteline Direct
2.8
Based on 242 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Absolutely disgusted,what a .arrogant bunch of con men
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Posted 3 months ago
Absolute joke of a company. Whilst selling my home I needed to renew my home insurance so went with quoteline direct. After selling I went to cancel my policy expecting some money back, was initially told £120’ish and then they started to add all these bogus fees on top so not only do I not get any money back I actually owe the company close to £100 - what sort of cowboy operation are they running. I Will never use one of these random companies again and will keep to the more popular brands. Absolute joke. And should I let the insurance continue and a claim is made im due to cover 50%. As I said, I won’t ever make the mistake of using a company like this again. Will leave this same review across multiple platforms so people don’t make the same mistake I did.
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Posted 7 months ago
An appalling company! Do not go near them. The supposed autorenew was not processed correctly by them. We contacted to say the monthly premium had not been taken. They reinstated the premium but a policy they said would cost us £918 per year has now been 'sold' to premium credit and has escalated to over £1100. This is not what was agreed!
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Posted 7 months ago
"Found it a bit time consuming by got there in the end. Maybe it might be a bit quicker next year now that the account and password is set up. The transfer to the insurance site was quick but again seemed a bit time consuming to check the detail and make the payment. Regards first time customer "
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(Home Insurance) - Posted 8 months ago
"Very good and straightforward all Very easy "
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(Van Insurance) - Posted 8 months ago
Unhelpful very poor customer service and would bot recommend them in a million years.
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Posted 9 months ago
"Most unhelpful"
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(Van Insurance) - Posted 9 months ago
"Exceedingly high renewal quote"
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(Car Insurance) - Posted 9 months ago
"Very good service!"
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(Van Insurance) - Posted 10 months ago
"It was quite straight forward, but I found better offers of car insurance on other sites."
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(Home Insurance) - Posted 11 months ago
stay away from quotelinedirect , they are totally scammers and the rudest operator ever meet
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Posted 1 year ago
Horrendous!!! As others have said just avoid them.
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Posted 1 year ago
Very bad experience becareful whit this company
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Posted 1 year ago
"Superb "
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(Van Insurance) - Posted 1 year ago
Stay away from this company they do nothing at all and just take your money - if ever you beed assistance they cannot be contacted and are absolutely appalling - do not insure anything with them as they do not follow through- the worst insurance company I have ever dealt with - they should be ashamed of themselves
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Posted 1 year ago
Great service
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Posted 1 year ago
Not only did they decline a claim by my elderly aunt, managed by Claims Consortium, they decided to threaten her in writing. " The indemnity position is still under investigation with our underwriters, they reserve the right to take further action". Well done for bullying an 84 yr old.
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Posted 1 year ago
I get a policy from them and cancelled after 10 min because they do not accept the NCB from car to van but they do not mentioned while you are buying it and whey it is cancelled they charge you with all those fees. Total scam. If it is my fault or I cancel the policy fine but what they do is day time robery.
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Posted 1 year ago
charged £110 after cancelling car insurance after 7 days. why advertise a 14 the day cool off period, when there going to charge you 1/3 of the policy. can NEVER recommend and will NEVER use again.
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Posted 1 year ago
Renewed my car insurance without me accepting the quote found it cheaper elsewhere in process of cancelling it
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Posted 1 year ago
Quoteline Direct is rated 2.8 based on 242 reviews