Quoteline Direct Reviews

Name: Quoteline Direct
Rating: 2.82

2.8 Rating 241 Reviews

45 %

of reviewers recommend Quoteline Direct

Company Reviews

Questions

Metrics

2.8

Based on 241 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“Very expensive.”

Helpful Report

(Car Insurance) - Posted 2 years ago

“Constantly threatening to cancel my policy have gave them every detail they required but still not enough .constantly wanting more money”

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Posted 3 years ago

“Do not use this company they will rip you off!! They charged me £75 to cancel my policy when I sold my van. Customer service appalling.”

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Posted 3 years ago

“Total rip-off! Cheapest on the comparison website, then they increase your premium once you have signed up. When you call to cancel they charge £50 for the privilege. Do not use them.”

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Posted 3 years ago

“This company is a absolute joke, constantly trying to get more money out of you. Avoid Quoteline direct and close brothers at all costs. I would go as far to say this lot are a bunch of scammers..........”

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Posted 3 years ago

“Very poor customer service. Missed one payment and 1 week later Close Brothers have cancelled the policy. Quote line blame close brothers and close brothers ignore all correspondence. I feel Quoteline should have more involvement as they are the people arranging and recommending Close Brothers. Between the two they couldn’t run a bath. Avoid at all costs!!!”

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Posted 3 years ago

“Oll good thanks”

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(Van Insurance) - Posted 3 years ago

“Always friendly and willing to solve queries”

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Posted 3 years ago

“Found the operator very helpful.”

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(Van Insurance) - Posted 3 years ago

“I've had a bereavement recently, I took a person off my insurance, but they decided to leave the policy the same and carry on charging me the same .”

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(Van Insurance) - Posted 3 years ago

“Disgraceful company. I cancelled my home policy in October as I was moving, no problem all closed over the phone. Now I am getting emails from them to say I own £53 cancellation fee, even though no one mentioned this when I was closing my policy. Utter rip off merchants, avoid at all costs”

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Posted 3 years ago

“Very happy with the service highly recommend to all my friends and family”

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(Van Insurance) - Posted 3 years ago

“Easy to use System, saved me money and valuable time.”

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(Car Insurance) - Posted 3 years ago

“Been with the company for four years, So I shopped around for a better quote, found one at a 3rd of the price now quote line won't send a copy of 4 years of claims discount. such a sad way to end a business account as this will be what a take from the company.”

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Posted 3 years ago

“Terrible experience with quote line direct, they’re just a bunch of gangsters! Had me over for a lot of money then cancelled my policy and charged me! Very bad company, with church hill now! No problems at all!”

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(Van Insurance) - Posted 3 years ago

“The worst company ever. Telling one thing doing another.”

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Posted 3 years ago

“They took 130 pounds deposit. All was fine tell the cooling off period was over then I had a letter saying that they wanted 500 pounds, when I called them they questioned me about the use of my vehicle and said they don't need a payment anymore. 2 days later they said they would cancel my policy. Called up again and they said everything was fine then they sent an email stating all my payment dates have been changed so it would never be paid on time. Then they tried to charge 160 pounds half way through the month for no apparent reason only to be told that my account was in arrears because of this. Now I have cancelled the policy and they are charging me 265 for the joy of not being with them. Terrible company.”

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Posted 3 years ago

“AVOID, £50 cancellation fee for a policy less than 24hours old!”

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Posted 3 years ago

“I think you should get your renewal quote at least one month before ending, to give time for extra quotes.”

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(Van Insurance) - Posted 3 years ago

“It was cheap to start with but there was questions on the forms that I could not answer. Questions that they new the answers to. So they imposed penalties for not knowing the details, which doubled the cost of the insurance.”

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(Car Insurance) - Posted 3 years ago

Quoteline Direct is rated 2.8 based on 241 reviews