Login
Start Free Trial Are you a business? Click Here
Robert O’Neill
I took out insurance on my car with Quoteline Direct. Everything was well. I never missed a payment and was never late. I had no reason to call the as my driving throughout the year was good with no accidents mishaps or claims. I have cancer and I live in Pembrokeshire. I had an appointment at a Cancer Centre in Cardiff to start radiotherapy. When I called to get a quote to put my partner on my policy for one day to help with the driving, who has a clean license and 5 years No claims I was quoted over £100. I found alternative transport. Because of this when you came to renewal I decided to check out the Internet. I found a better offer that gave me more cover at less cost. I informed Quoteline detect I was not renewing and said I would consider them again. I was saved an email of confirmation. Then more emails saying I had not paid the renewal and threatening to cancel the policy I had not renewed. Then letters and email from Close Brothers ltd for missing instalments. I tried to call Quoteline and after waiting on hold for an hour the automated system ended the call twice. I emailed the attaching a copy of the email from them, showing the confirmation of me not renewing with them and asking them to sort it out and confirm this by email to as this will be effecting my credit. Up to now I have had no reply. Thank god I never needed to make a claim with Quoteline Direct, what a shambles. They have still not sorted this out and I don’t need this stress in my condition.
4 years ago
Read Quoteline Direct Reviews
Quoteline Direct has a 2.8 average rating from 243 reviews