I was been informed by the bank that you have taken out money twice from my credit card for HOME INSURANCE without my authorisation. I have checked my email non of the email states that I have confirm. Tried several time to get in touch with you by email to reset my password as you have locked my account, no response from your end. Last response I have to-day due to renewal of my HOME INSURANCE. I am in touch with FCA that how the company takes the money out of the account without authorisation.
3 years ago
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