I was involved in an accident this afternoon and have been trying to get hold of someone in their helpline for over half and hour. Eventually, the phone went dead - this is not what I need when someone has just pulled out into my my car and mashed it up - this absolutely horrendous service is escalating the stress. My insurance renewal is due soon and I shall definitely not be going with them again - even if it means doubling the premiums.
8 years ago
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