Edit my settings Reviews ? Connections Quotemehappy Published 56 seconds ago Do not go near Quote me happy absolutely useless and untrustworthy Took out a multi car policy with the company in October 2015. As I already had one car insured with 6 years no claim I did not have any no claim bonus. It was cheap and I paid the total premium up front. I soon received messages that as I hadn't uploaded my no claims bonus the policy would be cancelled. I contacted them by email and received a response that all was well and that I would not be receiving any more from them in relation to this. Roll forward now to 13th September 2016 when, out of the blue, I received a text message 'Hello David as you haven't uploaded your proof of no claims discount we've cancelled your car insurance policy from 13.09.2016, 23.59. Yours sincerely Quotemehappy.comteam (timed at 16.42) On checking my account I found that I had also been charged £53 early cancellation fee which had swallowed up any refund. I soon found out that there is no phone number advertised to ring and that other than for claims you can only deal with them by way of email. Despite a number of email messages explaining the situation I received replies that did not alter their stance or answer why this had been done at all. I was left uninsured and unable to drive my car without taking out further insurance. I contacted the Ombudsman early on the morning of 15th September. He advised me that the insurance company should deal with the matter. I told him that they wouldn't as they just ignored what I had put in the e-mails. He then advised me that they were part of the AVIVA GROUP and gave me a phone number to ring. I rang them and explained the situation putting in a complaint about the Company. I was told that it could take up to 5 days for someone to contact me about it but she would mark it as urgent. I have now finally received a sensible email from Susan - Quotemehappy.com team 'I'm deeply sorry that your policy was cancelled in an error on our part. We can have this reinstated for you and honour your cover in the meantime if you would like? I apologise for any inconvenience caused. That's the end of the saga so judge for yourself - cheap is not necessarily any good for you. Needless to say I will not be going back to them. Just got to try and get the money back now. Make your own judgement but YOU HAVE BEEN WARNED of the sort of service to expect.