As a quite a few previous emails state. They do not accept No Claims Proof even after you have met the criteria. I got an email saying it had uploaded but then after a week I received a letter saying they had cancelled my Insurance. This is reckless and leaving people at risk for something that is easily rectifiable. I had no message of why they just decided that my proof of No Claims was disregarded. Now they are charging £50 on top of all the other fees for them cancelling. At one point I thought that this was an illegal scam but it is actually a legal scam. PLEASE BEWARE.