Do not touch them! Accident in March last year - I accepted liability and all was sorted out. I find out today from a firm of solicitors that the other party involved in the accident is making a personal injury claim. So I called the claims team at quote me happy who tell me that the claim was sent to them on the 18th May - So in 9 months no one from Quote Me Happy has told me about this claim - instead I call them because I get letters from solicitors for claims I knew nothing about! Appalling service save yourself the bother and pay a little bit more on your insurance to ensure you are well looked after!