Pray you never make a claim! I had to make a no fault claim 6 days ago and have only experienced absolutely appalling communication between quote me happy, the guilty party's insurance and myself. I have been without a car since the incident with no sign of them chasing the other insurance company for compensation or a substitute car. I have spent an average of 2 hours per day, each day on the phone, on hold to them and received no help and nothing but empty promises of return phonecalls from them. The car has consequently been written off yet it is still sitting outside my house. Quote Me Happy has caused so much stress, upset and loss of earnings and has done absolutely for me - they may be cheaper for a quote and a renewal but if you chose to go with them just hope you don't ever have to make a claim.