I, myself am experiencing the EXACT same issue as the one posted below (15hours ago). I have been around the world trying to speak with someone that can cancel my policy as, as above, with all the correct password/username cannot gain access to my account. They have auto renewed my insurance, but have spoke to my bank and nothing has come out. I am so annoyed that I even joined this horrendous insurance company. having Speaking to the world and it’s wife, I have decided to take on another insurer, whilst I wait for Quotemehappy to eventually respond via email. I’m beginning to think this is a scam? I don’t know, just I never once changed my login details and every time I try to log on > to cancel my policy it shows “Error connecting to server, Ssl has occurred” this has been happening continuously. Seriously avoid this place at ALL COSTS!