An rac driver hit my parked car, they used vehicle replacement group to arrange repair. After three weeks of multiple calls that went on for hours issues still not resolved. I have an a4 as well as a new born baby and they wanted to put me in a much smaller car that would not fit push chair. I explained and they said the rac had only offered this level of replacement. They said they would process claim but they only did something when I called them. Dan, Vicki and James said a lot of things but helped very little and done even less. If this is what the rac deliver I would never consider their insurance services. This company are one of the worst I’ve ever dealt with, worse than a back street garage...AVOID