As part of the RAC insurance Auto Windscreen - Ashford Middlesex was there chosen service provider to fix a tiny chip in windscreen. Normally the repairer van will come to my home or work location, but RAC said I need to take my car to their garage. When I arrived there were no space to park my car as stff cars has take all available parking bays and rest of the area blocked by their company repair vans. So I had to park near to available space. No one greeted me and man came with Auto windscreen t-shirt from inside garage and said "move your car" . I informed him I got the 10.30 appointment and where should I park or handover keys to their office. He said we don't have office here and very rude and unprofessional, no customer service skills at all. Would say felt I was treated racist manner due to my skin colour. Poor workman ship and after the repair, new 2 cut marks in the windscreen and the repair job itself is poor quality as they did not clean properly before filling then damaged chip and visible from in /out. This echo the previous comment made bow by another customer for poor workmanship as careless work carried out and left with new cut marks in windscreen and all glue residual for me to clean. Never use this garage again, avoid at all costs, seems they don't care anyway and bit racists.