For the first time in my life (insurance since 1982) I feel I have been betrayed and uttley let down by an insurance company. Whilst they are polite over the phone, they are simply a rip-off should you need to change your car midway though your policy year. Id avoid at all costs and you'll save money to boot! Simply, I sold my old car having first transferred my plate off. This plate went on retention for new car. £25 sir but we'll waive the further charge for re-registering your next vehicle. Number plate put on next car with two months of buying it (DVLA slow), call them to advise of change - "no problem sir". Stopped by police in September as car coming up not insured - checked its original number and that was fine. Call RAC next morning to resolve only to find that the existing policy would no longer quote/insure my car. All I'd done was change the number plate. The new quote was over £100 more and bearing in mind I'd paid more in the first place for a simpler life made it now instantly over £100 more than an online policy through a popular search engine. To rub salt in the would they refunded my a paltry amount despite them effectively forcing me away. AVOID AT ALL COSTS