They will rip you off…
Please be away from this RAC brand at all possible.
I went for a home, buildings and contents insurance quote via money supermarket. After their search their results and Rac home insurance came as cheapest and I went ahead and took insurance. After I took insurance , I realised the insurance RAC offered is for contents only.
So I tried to contact them to cancel it. I took insurance on 2 Nd jan Sunday Nd Monday being bank holiday no one was there to answer call. So I send a mail on 4 th to cancel the policy.
Then they asked me to call them and when I called they want me to pay 20£ admin fee for creating an account and then money for using the service for one day .
I have explained about the misadvertisement of the quote and I only realised the insurance only for contents after I buy. Money supermarket clearly showed the insurance for contents and buildings. I have to speak to money supermarket for their wrong way of advertising also.
But they were adamant and they wanted to have 20£ for just creating an account on them.
They were not listening their offices were closed on Sunday And Monday as they want that 20£ regardless .
Their only claim, even if they miss sell something , we customers to pay price if admin fee. First time I am experiencing a company this greedy for money.
Avoid them .
3 years ago
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