If i could give 0 stars i would. Worst insurance company I’ve ever dealt with. In am accident i. January reported straight away. Received a text message in April to say a claim was made against me and that was the last i heard anything. Tried several times to contact them and got nowhere. Passed about departments and cut off. Finally received a phone call in May from some travel bureau who informed me about the goings on of the claim as RAC clearly don’t care for their customers enough to keep them updated! Quick to take your money and to send out renewal quotes!!