Involved in a collision not my fault. On that morning my whole world tipped and RAC left me high and dry. Refer you to a claims management company, you are given no details. No contact from anyone for 3 weeks, then they email an offer £1000 less than it will cost me to buy the same car even from a private sale. The worst experience of my life. I insured with a name I had confidence in, after an accident not my fault I’ve have to take a loan to buy the same car because the shocking claim managers are so bad. Heard not a thing for 3 weeks until I finally managed to contact them. I appealed, they offered an extra £70. I asked when they’ll pay out and told it can be up to 3 months. So I’ll have to take a loan to pay to replace a vehicle taken from me by a third party and RAC do absolutely nothing. If you look on their website there is no contact for insurance claims only for breakdowns. Never will use or recommend. Worst experience of my life dealing with this company. Give them the widest berth you can and check the claims handling company too, they work with a few insurance companies with a trust pilot score of 1. I’d give RAC and their claim management company zero stars.