I never write reviews but the company is a disgrace! On losing my bank card I ordered a new one. With this of course bank details for all DD’s have to be re set. Amazon, O2, NetFlix, etc etc all sent me a reminder the payments hadn’t gone through so I changed the details to my new card and we’re all good. RAC Insurance are the ONLY company that feel it’s a good idea to charge a loyal customer £20 for this payment not going through straight away!! So they’ve made £20 today and lost a customer for life! Not sure the genius behind that business decision but I hope you enjoy my £20 and I’ll spend my money elsewhere in future!