Poor. Been charged extra £95 when I made a claim for a stolen bike which has been rejected as the bike wasn't in my garage. The issue is, I was using the bike at the time. Having made the claim, RAC then decided to charge me more money for a clerical error that THEY had made on my policy. They've not been interested in listening to anything I've said and rejected every issue I've had. Customer first - NOT with the RAC. After eight weeks of waiting (and paying for a bike policy on a bike I no longer have) I'm now involving the ombudsman. Thanks for absolutely nothing RAC. Wouldn't recommend you to a soul if you were the last insurance company on earth. Top tip to customers...read and check your policy then read and check it again cos they ain't going to rectify any mistakes they make if you don't tell them to - in their eyes, the fault is ALL yours!