Absolutely diabolical service! 😡 After my Mother recently had an accident, the RAC who she pays her premium to immediately fobbed her off to the underwriters Markerstudy and washed their hands of anything to do with it. Markerstudy has been an absolute nightmare to deal with and even though she was fully comprehensive we are still without a settlement payment or a vehicle 6 weeks later! I lodged a complaint with the RAC some 3 weeks a go but that appears to have fell on deaf ears as well! Will never use the RAC again even though my Parents have been insured with them for the best part of 20 years now! 😡