In January. I informed them of a object falling of a lorry and hitting my bumper. After inspecting the damage. The third party agreed to pay. I never made a claim. When insurance was due for renewal. The price went from £300+ to £2700+.? I did not renew. I requested proof of my no claims. They sent A letter with proof of 7 years. But still had me down as a claim in January. After several phone calls and many hours on the phone. 4 Weeks later. Still not resolved. I asked to be put through to complaints. Got fobbed off. I would not recomend you use this company.