Had car insurance with RAC for several years, full NCB never claimed apart from windscreen damage. Received renewal invitation in Jan 2024 and called to advise that my wife has ceased her part time work therefore no longer driving in rush hour...thinking this would be a lower risk. Cust advisor said there was a computer problem, needed to call me back the next working day. When he did he advised that because my wife is classed as retired he would not renew the policy unless I changed to a diff coy and paid £400+ more than the renewal had offered. Then he tried to find other reasons eg saying maybe it was the car -impossible as it's the same one they had offered to renew the policy on! No other changes made. Seems to be blatant discrimination and a scam. Got insurance elsewhere at much more competitive price and will never use or recommend RAC insurance again.