I insured my car with RAC and was required to pay a deposit. A few days after I found a cheaper insurance so I decided to cancel my insurance policy with RAC within the 14 day cooling off period. RAC has failed to refund my deposit and have lied numerous times saying that the money had not come through (even though it had). I have had to get my bank involved to help me sort out the situation. I cancelled my policy on the 11th April and I still have not received my deposit. This is unacceptable, for a well-known reputatable company I am suprised that this situation has arisen.