Have been insured with RAC for a year. They sent me a letter with a renewal price of £457 but the letter said I had to call to renew. I did not call. In the middle of the night my bank's fraud team rang to say RAC were trying to steal £2600 from my account! When I spoke to them they apologised, admitted the mistake but said that renewal was now £2200. When I said I didn't want to pay that they cancelled my insurance with immediate effect even though they knew I hadn't had a chance to arrange alternative insurance and I had asked for it to continue until midnight. When I complained about that they said the only option was to reinstate the insurance, committing me to the £2200 charge. Appalling service. AVOID!