Home contents. The worst experience I have ever had!. I had Insured the "high risk" items to the value of £13000 single item at £2000....When I claimed for my tv they offered me £1000 maximum. I have since proven that I am eligible to £2000 but they still won't offer me anywhere near my claim!....I have spoken to the FSA and they agree with me that I'm owed closer to the £2000....Everyone at the call centre either has a condescending attitude or no basic knowledge of their policies.....My policy is new for old, and I paid extra for the "high risk" items!!..They want to give me a lower quality and below spec tv...DISGUSTED AND STILL IN DISPUTE!.