THEIR BLACK BOX INSURANCE IS AN ABSOLUTE SCAM! Took out a car insurance policy as it seemed one of the cheaper options with a black box. All was fine until a couple of months in when I had a call and a representative told me that I was “commuting” to my sixth form - a place of education. I asked how this was commuting and was not given a solid answer “I’m not sure. It’s kind of hard to say really.” So I asked to speak to a manager. When speaking to the manager I also got no straight answer but then ran out of time so was told I’d have to phone back. When phoning back I asked to speak to a manager straight away and the manager seemed to get all arsey with me being extremely sarcastic. Bear in mind that this was just a couple of days previous to my last phonecall, and I like to see what my driver score is like, they had dropped it from 95 to 68 even though I’d been driving exactly the same as normal. I asked for communication in writing as to exactly how travelling to a place of education is commuting and where on their website or in my policy it states so. A week or so went by and I recieved nothing from them in the post and then, all of a sudden, I get an email saying that they’ve cancelled my insurance. I presume this is a scare tactic that they use to get people to pay extra premiums as they said that of the £600+ yearly premium that is paid in full, I was only being refunded £200 after a couple of months. I repeat this black box insurance is an absolute SCAM!!