i would never use RAC again, i was 10 months into a policy, had a small accident so they wrote of the car. Not only that but they then proceeded to cancel my insurance and take the money that was owed for the remaining tens months in 1 foul swoop (£800) because i didnt purchase and insure another car within a week of getting my payout although not once did they mention this to me when i made the claim or in a letter when i received the payout. To add insult to injury they also wanted ME to pay the cancellation fee of £70 because THEY cancelled the policy despite the fact that i still needed the policy for when i purchased another car so i have had to take out another insurance policy with another company for the same period of time that i paid RAC for. Also dont expect them to call you back or leave a message. i phoned them up about 6 times in 1 morning and they blatantly lied to my face telling me their manager had tried to call me back despite the fact i told them i work in a noisy enviroment and please leave a message. not 1 missed call or answerphone.