RAC is synonymous with security and safety to me but I feel this has been mared by your approach to insurance. To put my premium up from £520 to £850 and then £1,027 over 3 years when my circumstances have not changed and I have made no claims. This smacks of how we are being treated and ripped off as lotal customers and I feel utterly abused. I was told I should have called for a better price and if I was a new customer it would have been far far cheaper. I will never use RAC or its services again and I hope the book is finally thrown at insurance companies take advantage of people who don’t have time to explore prices every yea and live by old fashioned principles where loyalty is rewarded. What happened to fairness RAC?